Privacy Policy

Last Updated: July 03, 2026

1. Information We Collect

Personal information

We may collect personal information that you provide when you place an order, contact us, use our website, or otherwise interact with Hljonesshop. This may include your name, email address, phone number, billing and shipping address, order details and history, and messages you send to customer support.

Payment information

Payments are processed through PayPal. Depending on how you choose to pay through PayPal, PayPal may process payment account or credit/debit card information. Hljonesshop does not receive or store your full payment card details.

Automatically collected information

When you use our website, certain information may be collected automatically, including your IP address, device information, browser type, operating system, cookies, pages viewed, and interactions with the website. We use this information for purposes such as operating and improving the website, understanding how visitors use it, and improving the customer experience.

2. How We Use Your Information

We use personal information for legitimate business purposes related to operating our online store, including to:

• Process, fulfill, and manage orders.
• Arrange shipping and send order and delivery updates.
• Respond to questions, support requests, returns, and other inquiries.
• Detect, investigate, and help prevent fraud or misuse.
• Operate, maintain, and improve our website and customer experience.
• Analyze website traffic, usage, and performance.
• Conduct marketing and advertising where permitted by applicable law.
• Maintain appropriate business and transaction records.
• Comply with legal, regulatory, tax, accounting, and other applicable obligations.

3. Service Providers

We use service providers to perform specific functions necessary to operate the store. These providers receive information as needed for their respective services and handle information according to their own privacy policies.

• PayPal: payment processing.
• Google Analytics: website analytics and measurement.
• Google Ads: advertising and advertising performance measurement.
• DigitalOcean Spaces: file and image storage.
• OpenAI: processing search queries submitted through the website's product search functionality.
• Telegram: sending order alerts to store staff.
• Our email service provider: sending outbound transactional and other permitted emails.

4. Cookies, Analytics and Advertising

Our website uses cookies and similar technologies. We also use Google Analytics and Google Ads. These technologies may be used to remember preferences, improve website functionality, analyze traffic and visitor interactions, measure website and advertising performance, and deliver relevant advertising where permitted.

You can configure your browser to refuse or delete cookies. Disabling cookies may affect the availability or functionality of certain parts of the website.

5. CCPA Data Inventory

The following table summarizes categories of personal information we may collect and how they are used or disclosed.

6. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business and legal needs. Depending on the information, this may include maintaining order and transaction history, marketing preferences, records related to disputes, fraud prevention information, and records required to meet legal, accounting, tax, or regulatory obligations.

We use reasonable administrative and technical safeguards designed to protect personal information. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. California Privacy Rights

California residents may have the following rights under the CCPA/CPRA, subject to applicable exceptions and limitations.

Right to Know

You may request information about the categories and specific pieces of personal information we have collected about you, the purposes for collecting or using it, and the categories of third parties to whom it has been disclosed.

Right to Access

You may request access to personal information we maintain about you, subject to applicable law and verification requirements.

Right to Delete

You may request deletion of personal information we have collected from you, subject to legal exceptions that may allow or require us to retain certain information.

Right to Correct

You may request correction of inaccurate personal information that we maintain about you.

Right to Opt-Out of Sale or Sharing

We do not sell personal information for money. Certain cookies and analytics or advertising activities involving Google Analytics and Google Ads, however, may qualify as “sharing” under California law. You may submit an opt-out request through our Do Not Sell or Share page or by emailing support@hljonesshop.com with the subject “Do Not Sell or Share.”

We do not knowingly sell or share the personal information of consumers under 16 years of age. Global Privacy Control (GPC) browser signals are not currently processed by this website.

Right to Limit Use of Sensitive Personal Information

California law may provide a right to limit certain uses or disclosures of sensitive personal information. Hljonesshop does not use or disclose sensitive personal information for purposes that require offering this right to limit. Payment card information is processed by PayPal and is not stored by Hljonesshop.

Right to Non-Discrimination

We will not discriminate against you for exercising privacy rights available to you under applicable law.

8. How to Submit a Privacy Request

You may submit a privacy request by emailing support@hljonesshop.com or by using the web form below.

For requests to know, access, delete, or correct information, we may need to verify your identity before completing the request. Verified requests are answered within 45 days. Where permitted by law, this period may be extended by an additional 45 days, and we will provide notice of the extension.

Requests to opt out of sale or sharing do not require identity verification. We will ask only for information reasonably necessary to locate relevant records, such as the name and email address used for orders. Opt-out requests are processed as soon as feasible and no later than 15 business days. Authorized agents may submit requests with the consumer's signed permission.

9. Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

10. United States Only

Hljonesshop sells and ships physical products only to addresses within the United States. This Privacy Policy applies to our US customers and website operations. Orders for delivery outside the United States are not accepted.

11. Contact Information

If you have questions about this Privacy Policy or how we handle personal information, please contact us at support@hljonesshop.com.